International Logistics Coordinator
7 days ago
Kuehne+Nagel is a leading logistics company with over 80,000 employees across the globe. Our commitment to innovation and excellence has made us a top choice for customers worldwide.
We are currently seeking a Sea Logistics Customer Care Specialist to join our team in Chicago. This role offers a unique opportunity to work with a diverse range of clients and be part of a dynamic team that drives growth and success.
Job Description
The successful candidate will be responsible for coordinating sea export shipments, including opening export files, producing internal documentation, and updating export statuses. Additionally, they will assist and advise customers on arrival, arrange deliveries, process invoices, and deal with email queries from overseas offices.
Responsibilities
- Coordinate sea export shipments, including arranging for pick-up or inland transportation, booking, and document preparation.
- Maintain communication with vendors, shippers, customers, carriers, and overseas offices throughout the process.
- Negotiate cost-effective rates with service providers to ensure maximum profitability.
- Maintain SOPs and customer profiles, including key contacts, special requirements, contract rates, and preferred routings/services/carriers.
Required Skills and Qualifications
To succeed in this role, you will need:
- 2 years' relevant experience in freight forwarding.
- 3+ years' current work experience in ocean freight forwarding.
- A good working knowledge of domestic and international geography, including countries, major cities, and seaports.
- Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements.
Benefits
Kuehne+Nagel offers a competitive salary, medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun and interesting global work environment.
About Kuehne+Nagel
We are a leading logistics company with a strong presence in over 100 countries. With a history spanning over 130 years, we have established ourselves as a trusted partner for businesses and individuals alike. Our commitment to innovation and excellence has driven our growth and success, making us a top choice for customers worldwide.
Estimated Salary: $65,000 - $85,000 per year
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