Quality Assurance Supervisor

4 weeks ago


Solon, Ohio, United States VWR International , Inc. Full time

The Opportunity: At VWR International, Inc., our success relies on talented individuals who drive our global performance. Our Operations, Lab Services, Sales, and other teams rely on our talent acquisition initiatives to attract and hire the right talent. Our Quality Assurance & Quality Systems vertical is crucial in enabling our internal teams worldwide to grow beyond their limits. As a Quality Control Supervisor, you will be responsible for supervising the inspection process and staff, ensuring staffing levels and work assignments meet facility requirements. You will also assist in the administration of the Quality Assurance (QA) and Quality Control (QC) programs and ensure compliance with the Quality Manual and applicable regulations and standards. Additionally, you will perform acceptance activities to ensure Company objectives are met and may provide oversight to lower-level supervisors. This position reports into the Sr. Quality Control Manager and sits at our location.

What We're Looking For:

  • Education: Bachelor's degree in Chemistry, Biology, Biochemistry, or a science-related field
  • Experience: 5 years of related/applicable lab experience; minimum 1 year of supervisory experience
  • Familiarity with MS Office (Word, Excel, Access)

Who You Are:

  • Strong interpersonal and organizational skills
  • Ability to work in a team environment
  • Ability to identify and resolve issues
  • Strong decision-making skills
  • Ability to lead a team and provide guidance
  • Strong attention to detail
  • Strong communication skills

How You Will Create an Impact:

  • Directly supervise the quality control staff, monitor individual skills and abilities for most efficient operation
  • Follow progress of work, anticipate or investigate delays or inadequate performance, and take corrective action within limits of established practice
  • Provide assistance to other departments as needed
  • Support and enforce the quality system, regulatory policies, and work instructions
  • Maintain quality and quantity of output, arrange for equipment, materials, and supplies to be available for work assignments, and see that equipment is given proper care
  • Troubleshoot faulty operations to determine cause and arrange for required repair and maintenance
  • Provide or arrange for training and cross-training to employees in the performance of duties, assist and instruct personnel as necessary to ensure proper flow of work through the department
  • Provide guidance to all levels of technicians, including test methods, analytical techniques, good laboratory practice, paperwork completion, equipment, schedule interpretation, and LIMS support
  • Review and approval of controlled Quality Control documents, including specifications, procedures, work instructions, validation protocols, and validation reports
  • Ensure department documents and procedures are up to date and reflect current practice, revising procedures and processes when needed
  • Perform investigations for laboratory out-of-specification results, safety-related incidents, and/or processes related to the QC laboratory
  • Work with customers, regulatory agents, and vendors during audits and site visits
  • Understand regulatory requirements for 21 CFR820, GLP, GMP, including USP/EP general practices and procedures
  • Proactively maintain current industry and regulatory knowledge for medical devices, GMP principles, and current analytical technology
  • Assist in determining priority of urgent items and appropriate action plan to effectuate priority
  • Approve rejections and rework actions as recommended by Quality Control Technicians
  • Enforce prescribed safety rules and regulations, ensure that work areas are maintained in a neat and orderly condition, and perform safety and security procedures to open and close the laboratory


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