Shift Manager

2 weeks ago


Tyler, Texas, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for Quality, Service, and Cleanliness.
  • Monitor performance during the shift and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, monitor safety and security, and maintain a clean and organized work environment.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong problem-solving and analytical skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to:

  • Develop your leadership skills and advance your career.
  • Work in a dynamic and fast-paced environment.
  • Receive competitive pay and benefits, including at least one week of vacation time after the first year of management.
  • Participate in education and training programs, including Archways to Opportunity.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.


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