Outreach Case Manager

1 day ago

Middletown, Connecticut, United States Columbus House Full time
Job Title: Outreach Case Manager

Columbus House is seeking a highly motivated and compassionate Outreach Case Manager to join our team. As a key member of our outreach team, you will work closely with individuals experiencing homelessness, providing support and connecting them to essential resources.

Job Summary

The Outreach Case Manager will engage with individuals in the community, providing a range of case management services, including outreach, engagement, and support. This role requires a strong understanding of mental health issues, substance abuse, and homelessness, as well as excellent communication and interpersonal skills.

Responsibilities
  • Engage in street outreach to consumers who have histories of homelessness, mental illness, substance abuse, unemployment, incomplete educations, and lack of employment skills.
  • Provide a full range of case management services to individuals in the community, including in soup kitchens, shelters, and on the streets.
  • Collaborate with other outreach case managers and shelter case managers as appropriate.
  • Attend all required network and staff meetings, meet with the Middlesex and Transitional Programs Manager for regular supervision, and review caseload on a weekly basis.
  • Complete all required documentation accurately and in timely fashion.
  • Enter all required client data completely, accurately, and timely into the Case Worthy computer program.
Requirements
  • BA degree preferred or 2 years plus experience working as a case manager in outreach/substance abuse position.
  • Experienced individual to work with people who are homeless and who have a history of mental health issues and substance abuse and who are currently disengaged from services.
  • Knowledgeable of outreach activities, engagement skills, basic entitlements, housing, state and community resources, and mental health issues.
  • Must have organizational and network skills to create linkages to medical, mental health, substance abuse treatment, employment, and educational opportunities.
  • Sensitivity to working with people with various cultural backgrounds and must have knowledge of Trauma Informed and Gender Specific care services.
  • Computer literate with the ability to learn new software programs required.
  • Must have valid Driver's License and a good driving record. Harm Reduction skills and PTSD knowledge a plus. Bi-lingual English/Spanish preferred.
  • Lived experience with serious mental illness or substance abuse with stability in their own recovery and a willingness to self-identify as a person in recovery.
Benefits
  • Medical, dental, vision benefits are offered along with other additional voluntary coverages with full-time employment.
  • 401 K retirement plan with employer matching contribution.
  • Paid time off.
  • 10 paid holidays.

Columbus House is an equal opportunity employer and welcomes applications from diverse candidates. Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org

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