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Restaurant Operations Manager

2 months ago


Joplin, Missouri, United States Penn Station East Coast Subs Full time

### Job Summary

We are seeking a highly skilled and motivated General Manager to lead our Penn Station East Coast Subs team. As a General Manager, you will be responsible for the overall performance of the restaurant, including managing employees, operations, and customer satisfaction.

### Key Responsibilities

* Manage employees and operations of the store, including hiring and firing, labor laws, and scheduling
* Demonstrate knowledge of Health Department Guidelines and operate the restaurant within those parameters
* Submit necessary paperwork and reports monthly for the restaurant and employees
* Maintain stock by placing weekly inventory orders
* Deliver deposits to the bank on behalf of the restaurant
* Provide professional customer service and address all customer complaints
* Supervise crew members, crew leaders, and Assistant Managers
* Effectively open and close the store
* Understand and adhere to all policies, procedures, standards, specifications, guidelines, and training programs
* Create and maintain schedules for team

### Benefits

* A fun work environment where you can positively influence others
* Health and dental insurance
* Leadership opportunities to gain real-world management experience and help you reach your professional goals
* A monthly share in profits with no cap

### About Us

Penn Station has developed a unique product line that demonstrates the true quality of our products. Our menu features an array of mouth-watering grilled submarine sandwiches, fresh-cut fries, and hand-squeezed lemonade. All sandwiches are prepared fresh in full view of the customer using delicious hearth-baked bread, USDA steak, and the finest meats, cheeses, and vegetables. The potatoes are hand-selected, fresh-cut, and flash-fried in cholesterol-free peanut oil. The lemonade is made from scratch every day using hand-squeezed lemons.

### Requirements

* Good written and oral communication skills
* Strong organization skills
* Ability to multitask
* Working knowledge of back office computer
* Must be 18 years of age or older to apply
* Must have reliable transportation