Patient Care Coordinator

1 week ago


ChampssurYonne, Bourgogne-Franche-Comté, United States CVS Health Full time
Job Title: Patient Care Coordinator

Care for patients and provide exceptional service as a Patient Care Coordinator at CVS Health.

About the Role

This customer-facing position requires strong communication and problem-solving skills to interact with patients, physicians, caregivers, and internal departments. As a Patient Care Coordinator, you will provide a seamless onboarding experience for new infusion patients, ensuring high-quality service and maintaining our company's reputation.

Key Responsibilities
  • Provide education and support to patients and caregivers
  • Process new referrals and maintain accurate records
  • Assess and identify problems, escalating as necessary
  • Collaborate with internal departments to ensure seamless patient care
Requirements
  • 1-2 years of medical insurance experience
  • Understanding of medical terminology
  • 1-2 years of customer service experience
  • Payment collection experience
  • Ability to multitask and handle high-volume queues
  • Good attendance and willingness to work holidays
Preferred Qualifications
  • Preferred experience working with healthcare insurance and medical terminology
  • Preferred Certified Pharmacy Technician
What We Offer

CVS Health offers a competitive pay range, comprehensive benefits, and opportunities for advancement. Join our team and make a difference in the lives of our patients.



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