Customer Service Representative

3 weeks ago


Antioch, California, United States Gas City Inc. Full time

Job Title: Customer Service Representative

We are seeking a highly motivated and energetic individual to fill the role of Customer Service Representative at Gas City Inc.

Estimated Salary: $45,000 - $55,000 per year

About the Role:

This position is responsible for providing exceptional customer service by addressing customer concerns and inquiries in a timely and professional manner. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering outstanding customer experiences.

Main Responsibilities:

  • Provide assistance to customers with purchases, returns, and exchanges
  • Resolve customer complaints and issues in a fair and satisfactory manner
  • Process orders and deliveries accurately and efficiently
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • High school diploma or equivalent
  • 1-2 years of customer service experience preferred
  • Excellent verbal and written communication skills
  • Ability to multitask, prioritize, and manage time effectively

Benefits:

  • Competitive salary range
  • Benefits package including medical, dental, and vision insurance
  • Opportunities for advancement and growth within the company


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