Customer Service Coordinator for RV Repair

3 weeks ago


Crystal River, Florida, United States Nature Coast RV Full time

**Job Summary:** We are seeking a highly experienced and knowledgeable Service Writer to join our team at Nature Coast RV in Crystal River, FL. This role requires a strong understanding of RV repair processes, excellent customer service abilities, and a solid knowledge of RV industry standards.

  • Greet customers and assess their RV service needs.
  • Document customer concerns and relay information accurately to service technicians.
  • Prepare detailed service estimates and invoices for customers.
  • Provide recommendations for additional services based on vehicle diagnostics and maintenance needs.

**Requirements:**

  • Previous experience in service writing or a similar role within the RV industry is required.
  • Familiarity with RV body repair, RV diagnostics, slide outs, and general RV repair practices is highly desirable.
  • Knowledge of RV service technician processes and RV service management will be considered an asset.
  • Strong communication skills with an emphasis on customer interaction and relationship building.

**Benefits:**

  • Health Insurance
  • Paid vacation after one year of employment
  • Company paid Dental, Vision, and Aflac Accident Coverage
  • Weekly pay
  • Monday - Friday 8:30 a.m. to 5:00 p.m., Saturday 9 a.m. to 3 p.m.

The estimated salary for this position is around $45,000-$60,000 per year, depending on experience.



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