Service Writer
4 days ago
**Job Description:** Customer Service Coordinator for RV Repair
Nature Coast RV in Crystal River, FL is seeking a highly motivated and organized Customer Service Coordinator to join our team. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional customer service.
- Document customer concerns and relay information accurately to service technicians.
- Prepare detailed service estimates and invoices for customers.
- Manage the scheduling of appointments and follow-up communications with customers.
- Maintain accurate records of services performed and parts used.
**Requirements:**
- Previous experience in customer service or a similar role within the RV industry is required.
- Familiarity with RV body repair, RV diagnostics, slide outs, and general RV repair practices is highly desirable.
- Knowledge of RV service technician processes and RV service management will be considered an asset.
- Strong communication skills with an emphasis on customer interaction and relationship building.
**Benefits:**
- Health Insurance
- Paid vacation after one year of employment
- Company paid Dental, Vision, and Aflac Accident Coverage
- Weekly pay
- Monday - Friday 8:30 a.m. to 5:00 p.m., Saturday 9 a.m. to 3 p.m.
The estimated salary for this position is around $45,000-$60,000 per year, depending on experience.
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