Service Writer

4 days ago


Crystal River, Florida, United States Nature Coast RV Full time

**Job Description:** Customer Service Coordinator for RV Repair

Nature Coast RV in Crystal River, FL is seeking a highly motivated and organized Customer Service Coordinator to join our team. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional customer service.

  • Document customer concerns and relay information accurately to service technicians.
  • Prepare detailed service estimates and invoices for customers.
  • Manage the scheduling of appointments and follow-up communications with customers.
  • Maintain accurate records of services performed and parts used.

**Requirements:**

  • Previous experience in customer service or a similar role within the RV industry is required.
  • Familiarity with RV body repair, RV diagnostics, slide outs, and general RV repair practices is highly desirable.
  • Knowledge of RV service technician processes and RV service management will be considered an asset.
  • Strong communication skills with an emphasis on customer interaction and relationship building.

**Benefits:**

  • Health Insurance
  • Paid vacation after one year of employment
  • Company paid Dental, Vision, and Aflac Accident Coverage
  • Weekly pay
  • Monday - Friday 8:30 a.m. to 5:00 p.m., Saturday 9 a.m. to 3 p.m.

The estimated salary for this position is around $45,000-$60,000 per year, depending on experience.



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