Continuous Improvement Specialist
2 weeks ago
Title: Continuous Improvement Specialist
Pay Rate: $22 - $25/hr.
Location – Columbus, IN
Duration – Long Term
Job Overview:
Working Hours: 8:00 AM to 5:00 PM (40 hours per week)
Essential Skills and Qualifications:
- Excellent Communication Skills (Verbal and Written)
- Prior experience in customer service and conflict resolution.
- Ability to thrive under pressure, with a keen intuition and capability to manage intricate tasks.
- Proficiency in MS Office Suite, particularly Excel, along with data entry and reporting skills.
- Educational Background: A college degree is preferred, or equivalent professional experience.
- Experience: Minimum of 2+ years in Program Management or Project Management roles.
Important Note: The hiring manager values work stability. Candidates with frequent job changes should not be submitted.
Key Responsibilities:
- Oversee project or program management while coordinating routine and special events.
- Manage high-profile customer visits and special events.
- Responsible for Six Sigma initiatives and financial tracking, along with productivity reporting and metrics.
- Confidentially handle performance reviews, compensation, and other personnel processes for exempt and officer-level employees.
- Act as a representative to customers, distributors, suppliers, and external agencies.
- Draft correspondence, respond to inquiries, and resolve customer complaints.
- Manage databases and conduct research, analysis, and reporting of data, including financial information.
- Prepare briefing materials for internal meetings and customer engagements.
- Review and research publications and online resources for relevant issues.
- Create and maintain intranet sites and perform additional duties as assigned by the supervisor.
Instructions will be provided regarding specific assignment objectives, complex features, and potential solutions.
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