Stock Crew Manager Trainee

4 weeks ago

West Lebanon NH, United States Hannaford Supermarkets Full time

Job Summary:

As a Stock Crew Manager Trainee at Hannaford Supermarkets, you will play a crucial role in managing retail operations for assigned departments. Your responsibilities will include making decisions that impact store associates, merchandise quality, and customer service. You will be responsible for building associate and customer relations, promoting a strong company culture, and ensuring store conditions are maintained at the highest level. This role requires excellent interpersonal, customer service, and communication skills, as well as the ability to lead and manage associates throughout multiple departments.

Key Responsibilities:

• Foster a positive and inclusive work environment to retain associates and customers.

• Ensure all quality standards are met, including merchandise presentation and customer service.

• Manage department operations in accordance with established standard practices.

• Hire, train, and develop associates to meet department needs.

• Attain departmental financial objectives, including sales and inventory management.

• Supervise performance of all duties and responsibilities of assigned department associates.

• Role model outstanding customer service and lead by example.

• Use good judgment in delegation, assignment, and follow-up to ensure efficient department performance.

• Maintain accurate records of production, shrink, sales, and inventory.

• Meet physical requirements of the position, with or without reasonable accommodations.

Requirements:

• Department Manager or equivalent experience required.

• College degree or equivalent preferred.

• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.

Preferred Requirements:

• Assist in attaining financial objectives, including sales, payroll percent, gross margin, shrink, and MPP net percent effectiveness.

• Ensure all company policies and procedures are followed as outlined.

• Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.

• Treat all associates with fairness, dignity, and respect, providing recognition of accomplishments and constructive counseling when necessary.

• Ensure the maintenance of the store's appearance and presentation, ensuring quality conditions of all products.

• Manage performance of duties and responsibilities of assigned department associates, making hiring, training, and performance management recommendations as needed.

• Support the development needs of assigned department associates, using good judgment in delegation, assignment, and follow-up to ensure efficient department performance.

• Observe and ensure compliance with company security, safety, and food safety standards.

• Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.

• Complete understanding of the causes and means for resolving inventory shrink issues in assigned departments.

• Understand the use of company tools, including MPP, financial reports, scheduling, ordering, and business information systems.

• Have a solid understanding of standard practices for all departments.

• Maintain solid communications with the management team, all associates in the store, and throughout the organization.

• Treat all store information as strictly confidential.

Equal Opportunity Employer:

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. If you are passionate about retail operations and customer service, we encourage you to apply for this exciting opportunity.

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