Evening Operations Manager Trainee

3 weeks ago

West Lebanon, United States Hannaford Supermarkets Full time
Job Summary

As an Evening Operations Manager Trainee at Hannaford Supermarkets, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service. You will build associate and customer relations, promote a strong company culture, and ensure store conditions are maintained at the highest level.

Key Responsibilities

  • Foster a positive and inclusive work environment to retain associates and customers.
  • Ensure all quality standards are met and maintained.
  • Manage department operations in accordance with established practices.
  • Ensure department appearance and presentation are maintained.
  • Hire, train, and develop associates to meet department needs.
  • Attain departmental financial objectives.
  • Supervise performance of all duties and responsibilities of assigned department associates.
  • Role model outstanding customer service.
  • Use good judgment in delegation, assignment, and follow-up for efficient department performance.
  • Ensure accurate records of production, shrink, sales, and inventory.
  • Meet physical requirements of the position, with or without reasonable accommodations.
  • Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Treat all co-workers with fairness, dignity, and respect.
  • Ensure department associates are properly trained by certified trainers.
  • Follow all company policies and procedures.
  • Develop product knowledge in all areas of the assigned department.
  • Use RF units as needed.
  • Retrieve and organize assigned departments' product loads.
  • Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
  • Conduct performance appraisals on all department associates according to company standards.
  • Maintain effective work schedules to meet production and customer service standards.
  • Understand and use company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Ensure operational and merchandising standard practices are followed to maximize profitability.
  • Maintain solid communication in the department and throughout the organization.
  • Observe and ensure compliance with company security, safety, and food safety standards.
  • Understand the causes and means for resolving and limiting shrink.
  • Have a total understanding of the department's standard practice manual and program manuals.
  • Perform all other duties as assigned.

Requirements

  • Department Manager or equivalent experience required.
  • College degree or equivalent preferred.
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manager or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.

Physical Requirements

  • Ability to use computers and other communication systems required to perform job functions.
  • Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
  • Meet established volume and fixed activity standards.

Equal Opportunity Employer

Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

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