Sales Associate

1 week ago


Danbury, Connecticut, United States Carter'sOshKosh Full time

About Us

Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carters and OshKosh Bgosh, are sold in leading department stores, national chains, and specialty retailers domestically and internationally.

Our Mission

We strive to provide quality products and exceptional customer service to our customers. As a Sales Associate, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our new baby essentials, and helping them prep for their first day of school.

What We Offer

We offer a welcoming and inclusive environment that values and optimizes skills and talents. Our benefits and perks include part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more. We also provide professional and personal development to help shape your career.

Responsibilities

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements

  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.

What We Value

We value a positive and solutions-oriented mindset, demonstrated customer service and engagement skills, effective and professional verbal and written communication skills, and the ability to manage multiple tasks at once. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply.


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