Data Entry Specialist

1 day ago


Tallahassee, Florida, United States VAUSES PROCESS SERVICES LLC Full time
Job Title: Data Entry/ClientJob Summary

We are seeking a highly skilled and detail-oriented Data Entry/Client Representative to join our team at Vause Process Services LLC. The ideal candidate will have excellent communication and people skills, with the ability to remain professional and courteous in difficult situations.

Key Responsibilities
  • Transfer data from various sources to digital database quickly and accurately.
  • Keep client data updated in database, verifying outdated information and updating systems.
  • Perform regular database backups to ensure data is secure.
  • Verify, review and correct data to ensure accuracy and integrity.
  • Update and maintain existing data, ensuring it is current and accurate.
  • Organize and maintain digital and physical records, ensuring they are easily accessible.
  • Assist with data extraction and report generation as needed.
  • Adhere to data integrity and security policies, ensuring confidentiality of sensitive information.
  • Search for and investigate information contained in files.
  • Monitor email for new jobs, updates and other pertinent information.
  • Provide occasional administrative support to CEO and other departments and assist with special projects as required.
  • Clearly and effectively communicate with clients and vendors, addressing any inquiries, or discrepancies and resolving any issues as required to maintain a positive relationship.
  • Follow up with clients and vendors to ensure timely execution of projects.
  • Maintain accurate records of communications, agreements, and performance metrics.
  • Prepare and present regular reports on vendor performance, client satisfaction, and project status.
  • Assign jobs to servers and follow up to ensure service and deadlines are met and complete and appropriate documentation is provided to VPS and the client.
  • Ensure all jobs are out daily for Leon County, State of Florida and nationwide.
  • E-file documents as required.
  • Deal with client inquiries concerning job status and any questions courteously, efficiently and quickly when required.
Requirements
  • High school diploma or equivalent.
  • 2 years' experience in similar roles.
  • Reliable transportation.
  • Excellent typing skills (50wpm to include numbers and hot keys).
  • Experience with common computer software and equipment.
  • Strong customer service orientation.
  • Ability to remain professional and courteous in difficult situations.
  • Strong document and record keeping skills.
  • Ability to follow directions and complete assignments in a timely manner.
  • Strong attention to detail and organizational skills.
  • Ability to work independently with minimal supervision and meet deadlines.
  • Ability to work with sensitive information and strict confidentiality.
  • Strong troubleshooting and problem-solving skills.
  • Ability to consistently follow up on key areas.
  • Ability to ensure deadlines are met without fail.


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