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Route Service Specialist

2 months ago


Charlotte, North Carolina, United States Johnson Controls International Full time

About the Role:

We are seeking a skilled Route Service Specialist to join our team at Johnson Controls International. As a key member of our team, you will be responsible for maintaining and growing a route servicing existing fire extinguisher, kitchen hood, e-light, and pre-engineered and possibly engineered gas system customers.

Key Responsibilities:

  • Inspect, service, repair, and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications.
  • Make recommendations based on manufacturer's specification and state/local codes.
  • Identify deficiencies, quote, sell, and repair on-site.
  • Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
  • Sell new accounts on the route based on the same compliance criteria.
  • Meet or exceed quotas set forth by the direct supervisor.
  • Call on potential customers to offer suppression products and services.
  • Up-sell and cross-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.

Requirements:

  • Completion of High School diploma or equivalency.
  • A valid motor vehicle license is required.
  • Demonstrated mechanical aptitude and basic computer knowledge.
  • Ability to transport equipment and tools weighing up to 40 lbs.
  • Ability to work in restricted areas and adept at maneuvering ladders.
  • Ability to demonstrate a high level of customer service.
  • Effective communication skills with both internal and external customers.

Preferred Qualifications:

  • Previous experience in the Fire Protection industry preferred.
  • Knowledge of NFPA standards and dangerous goods an asset.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.