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Customer Service Representative
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At Anne Malaythong - State Farm Agent, we're passionate about making a difference in the lives of others and bettering our community. We're seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.
", "Responsibilities": "- Establish and maintain strong customer relationships, providing exceptional service and support as needed.
- Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
- Develop leads, schedule appointments, and market appropriate products and services to drive business growth.
- Competitive hourly rate plus commission/bonus opportunities
- Paid time off (vacation and personal/sick days)
- Flexible hours to accommodate your needs
- Growth potential and opportunities for advancement within our agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented with a strong focus on customer satisfaction
- Detail-oriented with a proactive approach to problem-solving
- Able to learn and adapt to new computer functions
- Ability to work effectively in a team environment
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and more.
- Our office is located in Eugene, OR, and is open Monday - Friday, 9:00 am - 5:30 pm.
- We're a proud member of the Eugene community and are committed to making a positive impact.