Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience at our locations.
Key Responsibilities- Provide excellent customer service and ensure that our guests have a positive experience
- Suggest additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
- Effectively communicate with guests and team members to ensure seamless service delivery
- Work collaboratively with the team to achieve sales and customer satisfaction goals
- Participate in ongoing training and development to enhance product knowledge and service skills
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Ability to lift up to 50 pounds and stand for extended periods of time
- English fluency in reading, writing, and speaking
- Competitive hourly rate
- Paid on-the-job training
- Flexible work schedule
- Paid time off (PTO) and holiday pay
- Company-provided uniforms and tools
- Tuition and certification assistance
- Medical and prescription drug coverage
- Dental, vision, and 401(k) retirement savings plans
At Valvoline, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We offer a range of benefits and opportunities for growth and development, and we are passionate about promoting from within.
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