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Patient Care Coordinator

2 months ago

Birmingham, Alabama, United States Evergreen Nephrology Full time

WHO YOU ARE
You are dedicated and empathetic, thriving in the dynamic world of healthcare, where you can make a significant impact on the lives of your patients.

Your enthusiasm lies in uncovering the underlying causes of patients' health issues, addressing social factors affecting healthcare, and striving for the highest quality of life and optimal outcomes for those you serve.

You advocate for individuals with kidney disease, believing they deserve comprehensive, patient-centered care, and you aspire to influence the healthcare landscape towards this goal.

Your commitment to quality care is unwavering, and you treat your patients and team members with the same level of compassion and dedication you would offer to your own family.

You excel in fast-paced, innovative environments that embrace change, and you are driven by the desire to enhance processes. If this resonates with you, we would love to connect.

WHO WE ARE
Evergreen Nephrology collaborates with nephrologists to revolutionize kidney care through a value-driven, patient-centered, holistic approach.

We firmly believe that individuals living with kidney disease deserve the highest standard of care.

Our mission is to enhance patient outcomes and improve quality of life by slowing disease progression, transitioning care to home settings, and expediting kidney transplants.

We empower nephrologists to focus on the right patients at the right times throughout the entire care continuum.

This is achieved by equipping them with top-tier interdisciplinary clinical resources, analytical insights, and patient services.

We actively listen to the needs of our patients, employees, and partners, continuously striving to surpass the conventional methods of patient management.

YOUR ROLE
As a Patient Care Coordinator at Evergreen Nephrology, you will oversee a designated group of patients and, in collaboration with our nephrology partners and interdisciplinary care team, assist patients in achieving their kidney care and overall health objectives.

Your responsibilities will include:

  • Building trusting, supportive relationships with patients and their families.
  • Engaging with a panel of adult patients in a clinical environment alongside interdisciplinary professionals, including nephrologists, nurse care managers, and social workers.
  • Monitoring inpatient and skilled nursing facility admissions, coordinating care, and ensuring timely follow-ups.
  • Collaborating closely with nurse care managers on outpatient care coordination, including home health services and referrals.
  • Taking accountability for the health of a patient population and ensuring they are up to date on preventive measures.
  • Communicating effectively with patients and escalating concerns to the care team as needed.
  • Connecting patients with community resources and coordinating care across the kidney care continuum.
  • Participating in the development of pragmatic care plans and capturing relevant health information.

YOU'RE GOOD AT
Your alignment with our values is evident from your interest in this role, indicating a fit for our innovative culture. You are adaptable and thrive in a rapidly changing environment.

Key skills include:

  • Experience in a collaborative service environment.
  • Exceptional interpersonal communication and listening skills.
  • Compassionate and open-minded approach.
  • Strong written and verbal communication abilities.
  • Clinical experience, such as EMT, MA, CNA, or Phlebotomy certification, is advantageous.

WE'RE GOOD AT
At Evergreen Nephrology, we offer a comprehensive total rewards package, including competitive compensation, generous paid time off, and a supportive work environment.

We pride ourselves on family-friendly policies, including paid parental leave and flexible work arrangements.

Our commitment to training and development begins with onboarding and continues throughout your career with us. As part of an inclusive and diverse team, you will collaborate with like-minded healthcare professionals who value high-quality, patient-centered care.