Automotive Finance and Insurance Director

1 month ago

Reston, Virginia, United States Ted Britt Automotive Group Full time
Job Summary

The F&I Manager is responsible for securing each sale and ensuring that every vehicle sold is delivered. This role requires strong communication and interpersonal skills to build relationships with customers, sales teams, and finance sources.

Key Responsibilities
  • Protect gross profit by arranging financing and ensuring that outside sources do not impact selling margins.
  • Establish and maintain relationships with lenders to tie customers closer to the dealership.
  • Generate additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
  • Maintain control of all paperwork until it is ready to be turned into the general office.
  • Process finance and lease deals accurately and fairly through financial sources to secure approval.
  • Conduct business in an ethical and professional manner.
  • Process all federal, state, and dealer paperwork related to vehicle transactions.
  • Understand and comply with federal, state, and local regulations affecting the new- and used-vehicle and finance departments.
  • Complete paperwork necessary for vehicle sales and leases in a timely and efficient manner.
  • Check all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
  • Acquire and maintain current state insurance license, completing continuing credit insurance education as needed.
  • Provide customers with complete explanations of manufacturer and dealership service procedures and policies.
  • Manage the alternative finance source program to ensure multiple sources are available.
  • Seek insurance companies for insurance paper.
  • Maintain insurance files.
  • Set up and maintain a program to ensure 100% turnover to the F&I department.
  • Provide sales force and sales managers with current information about finance and lease programs continually.
  • Train sales staff regarding the benefits of financing, insurance, and extended service programs.
  • Work with sales managers to secure a reasonable profit from every sale.
  • Coordinate finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
  • Ensure collection of all finance and insurance fees.
  • Take all credit applications.
  • Prepare reports on finance penetration.
  • Attend managers' meetings.
  • Handle all rate quotations.
  • Develop and monitor guidelines for working with customers to ensure maximum customer satisfaction.
  • Supervise and train designated backup to ensure continued efficiency and profitability in the F&I manager's absence.
  • Maintain an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
  • Maintain a professional appearance.
  • Maintain a clean and professional work environment.
  • Other tasks as assigned.

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