Claims Concierge Specialist

1 day ago


Ridgeland, Mississippi, United States Morgan White Group Full time
Job Summary

Morgan White Group is seeking a highly skilled and detail-oriented Claims Concierge Specialist to join our team. As a Claims Concierge Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their claims are processed efficiently and effectively.

Key Responsibilities
  • Claims Processing: Process claims in a timely and accurate manner, ensuring that all necessary documentation is obtained and verified.
  • Customer Communication: Communicate with clients to gather information, provide updates, and resolve any issues or concerns.
  • Claims Research: Conduct thorough research to resolve complex claims issues and provide recommendations for resolution.
  • Collaboration: Work closely with internal teams, including claims adjusters, underwriters, and customer service representatives, to ensure seamless communication and efficient claim resolution.
  • Quality Control: Conduct quality control checks to ensure that claims are processed in accordance with company policies and procedures.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 1-2 years of previous insurance claims experience required.
  • Skills: Proficient in computer skills, including Microsoft Office and claims management software; strong communication and problem-solving skills.
  • Work Environment: Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We offer opportunities for professional growth and development.
  • Collaborative Team Environment: We have a collaborative team environment that values open communication and teamwork.


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