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Overnight Support Specialist

2 months ago


St Louis, Missouri, United States Covenant House Missouri Full time

About Covenant House Missouri

Covenant House Missouri (CHMO) provides a safe haven and transformative support for young people experiencing homelessness, runaway situations, trafficking, or at-risk circumstances. We offer unconditional love, absolute respect, and a place to call home, empowering youth ages 16 to 24 to build independent and fulfilling lives.

Position Overview

As an Overnight Support Specialist, you will be the vital link connecting our clients with essential resources and ensuring a secure environment at Covenant House Missouri. Your role involves welcoming visitors, managing security protocols, and providing direct support to youth seeking assistance.

Key Responsibilities
  • Client & Visitor Support: Greet all individuals entering the facility, offering a warm and welcoming presence. Answer inquiries, direct calls appropriately, and maintain a secure environment by monitoring surveillance equipment and adhering to visitor management protocols.
  • Youth Empowerment: Build positive relationships with clients, providing guidance and support in accessing basic needs such as showers, laundry facilities, and food pantry services. Assist with scheduling appointments with Support Service staff and connect them with relevant community resources.
  • Team Collaboration: Work closely with the interdisciplinary team to ensure a cohesive and supportive environment for youth. Participate actively in trainings and meetings to enhance your skills and knowledge.
Qualifications

High school diploma or equivalent required. Two (2) years of experience working with youth in a similar setting is preferred.