DelMonte Hotel Group Overnight Team Member

3 weeks ago


Pittsford, New York, United States DelMonte Hotel Group Full time

Job Description

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We are seeking a skilled Night Auditor/Overnight Front Desk Clerk to join our DelMonte Hotel Group team. As a key member of our front desk team, you will be responsible for providing exceptional guest service while maintaining a high level of accuracy and attention to detail.

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Key Responsibilities:

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  • ">
  • Greet, register, and assign rooms to guests">
  • Answer telephone and respond to guest inquiries">
  • Post charges, compute bill, collect payment, and make change for guests">
  • Make and confirm reservations, monitor room availability, and block rooms as needed">
  • Program wake-up calls, handle guest mail and messages, and maintain market stock and coffee area">
  • Finalize transactions completed during the day, process credit card transactions, and prepare folios for departing guests">
  • Create, print, file, and transmit required reports, compile daily sales figures, and complete Daily reports">
  • Ensure hotel PMS system is in balance with the reservations system, correct any discrepancies, and provide guests with information on hotel services and local area">
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Requirements

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We are looking for a self-motivated individual with excellent communication skills and a strong work ethic. The successful candidate will have 1-3 months of related experience, a high school diploma or general education degree (GED), or equivalent combination of education and experience.

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Compensation and Benefits

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We offer a competitive salary of $15.75 per hour, comprehensive benefit packages for full-time positions, and opportunities for professional development and advancement.

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You will also enjoy hotel room discounts at our locations around the globe, discounts on food and beverages, and a supportive work environment that promotes growth and development.



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