Retail Store Manager

2 weeks ago


Amherst, Massachusetts, United States Burlington Full time
Burlington Retail Front End Supervisor Job Description

As a Retail Front End Supervisor at Burlington, you will be responsible for:

  • Supervising all store functions and associates while in the role of Manager on Duty
  • Maximizing sales results through training, developing, and coaching direct reports
  • Promoting safety for both customers and associates by adhering to company guidelines
  • Solving issues/concerns, making informed decisions, and supervising the front-end operations
  • Assisting in recruiting, interviewing, and onboarding new team members

Key Responsibilities:

  • Lead and motivate a team of associates to achieve sales and customer service goals
  • Develop and implement strategies to improve store operations and customer satisfaction
  • Collaborate with other departments to ensure seamless store operations
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • Previous retail management experience
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and decision-making skills

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