Project Coordinator Specialist Senior

4 days ago


New York, New York, United States RTA US Full time
About the Role

We are seeking a highly motivated Project Coordinator/Specialist to join our team at RTA US. This role will involve traveling across the country to onboard restaurant merchants and implement strategic programs that enhance their experience.

The successful candidate will work cross-functionally with our sales, account management, operations, product, and analytics teams to build a seamless onboarding experience for our merchants.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in project coordination or a related field.

As a key member of our Platform Operations organization, you will report directly to the Manager of Launch and Product Ops.

Key responsibilities include:

  • Developing and executing plans for merchant onboarding strategy
  • Working closely with merchants to improve their experience
  • Creating training materials and conducting training sessions
  • Identifying opportunities to improve existing workflows and processes

Requirements include a Bachelor's degree or equivalent work experience, 4-5 years of experience in account management, systems implementation, customer support, or hospitality, and excellent communication and interpersonal skills.

Salary: $45-$50/hour (DOE)



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