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Retail Sales Representative

2 months ago

Longview, Texas, United States Conn's HomePlus Full time

Sales Associate Job Overview

Position Summary: The Sales Associate plays a vital role in promoting merchandise and financing solutions through exceptional customer interaction. This position involves guiding customers through their purchasing journey by identifying and addressing their needs. Sales Associates collaborate with store teams to foster a positive shopping atmosphere and achieve store performance objectives.

Primary Responsibilities:

  • Offer in-person assistance to customers throughout the purchasing process, including payment options and delivery arrangements.
  • Conduct daily outreach via phone to both existing and prospective customers.
  • Drive new sales opportunities through business services.
  • Support team members and contribute to a collaborative work environment.
  • Assist with product display and store setup.
  • Stay informed about current inventory and promotional offers.
  • Work with partners to address and resolve customer inquiries.
  • Develop and maintain sales materials along with comprehensive product knowledge.
  • Achieve sales targets and performance metrics.
  • Uphold confidentiality and adhere to company policies.
  • Maximize sales potential and present services during customer interactions.
  • Perform duties with integrity and transparency.
  • Follow established procedures for transactions.

Qualifications:

  • Basic skills in reading, writing, and arithmetic.
  • High School Diploma, GED, or equivalent educational background.

Preferred Qualifications:

  • Experience in appliance, furniture, or electronics sales.
  • Background in customer service.
  • Prior experience in a retail setting.

Skills & Competencies:

  • Excellent interpersonal and communication abilities.
  • Self-motivated and goal-oriented.
  • Friendly and approachable demeanor.
  • Ability to effectively listen and articulate product advantages.
  • Strong multitasking and prioritization skills.
  • Professional appearance and commitment to a positive company image.
  • Proficient follow-up and negotiation capabilities.
  • Ability to handle objections and influence customer decisions.
  • Adaptability to technological requirements.
  • Capability to work independently as well as part of a team.
  • Open to coaching and constructive feedback.
  • Willingness to maintain a flexible work schedule.

Work Environment:

  • Work is conducted in a retail store setting.
  • Physical demands include standing, lifting, and utilizing technological equipment.

Company Overview:

Conn's HomePlus is committed to equal employment opportunities. We strive to deliver outstanding customer service while promoting high-quality products.