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Automotive Service Operations Manager

2 months ago

Alexandria, Louisiana, United States Price Automotive Full time
Job OverviewBenefits and Perks
  • Opportunities for Career Advancement
  • Flexible Work Hours
  • Attractive Salary Package
Position Summary
We are seeking a Service Operations Manager to enhance our service department. The successful candidate will possess exceptional communication abilities, strong customer service skills, and a foundational understanding of automotive parts.

In our dynamic automotive service center, each day presents unique challenges. You will handle a variety of responsibilities, including customer engagement, parts management, technician coordination, and overseeing business operations.

Key Responsibilities
  • Ensure timely completion of repairs and maintenance tasks
  • Collaborate with team members to implement best practices for enhancing sales and customer service
  • Manage daily operations of the service department
  • Coordinate the flow of service department documentation, including manuals, invoices, repair orders, and maintenance logs
Required Qualifications
  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • A minimum of two years' experience as an automotive service writer or advisor is essential; experience as a service manager is advantageous
  • Comprehensive understanding of automotive technology, service technician responsibilities, and repair services is necessary