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Account Representative

1 month ago

Raleigh, North Carolina, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue growth.

As a key member of our team, you will be responsible for managing daily shipment activities, resolving issues to ensure timely pickup and delivery, and collaborating with the sales team to provide and negotiate competitive pricing and rates.

You will also be responsible for communicating with the sales team and customers to build and maintain ongoing relationships, inputting, updating, and managing shipment information in our state-of-the-art systems, and assisting with billing and accounting responsibilities as needed.

What You'll Be Doing
  • Communicating with the sales team and customers to build and maintain ongoing relationships
  • Managing daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Collaborating with the sales team to provide and negotiate competitive pricing and rates
  • Inputting, updating, and managing shipment information in our state-of-the-art systems
  • Assisting with billing and accounting responsibilities as needed
What You Need
  • A college degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service
What We Offer
  • $40,000 base salary with uncapped commission opportunity
  • Paid relocation to our headquarters in Cincinnati, OH
  • Health, dental, and vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities with 75% of our sales managers promoted from within
  • We win wherever we go - Voted a Fortune 100 Best Companies To Work For and Forbes Americas Best Employers