Customer Service Representative

2 weeks ago


Sunnyvale, California, United States CVS Health Full time
Job Summary

This is a customer-facing role that requires excellent communication skills and a passion for delivering exceptional customer service. As a Retail Store Associate, you will work closely with our pharmacy team to provide a seamless shopping experience for our customers.

Key Responsibilities:

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures


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