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Customer Service Representative

2 months ago

Salina, Kansas, United States Sunflower Bank, N.A. Full time
Job Summary

Sunflower Bank, N.A. is seeking a highly motivated and customer-focused individual to fill the position of a Universal Banker at our branch. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and developing new business opportunities with current and potential customers.

Key Responsibilities:
  • Customer Service: Provide personalized service to customers, responding to their needs and resolving issues in a timely and professional manner.
  • Transaction Processing: Process customer transactions, including deposits, withdrawals, and account openings, while maintaining accuracy and attention to detail.
  • Sales and Referrals: Meet or exceed sales and referral goals by identifying and pursuing new business opportunities with customers.
  • Product Knowledge: Stay up-to-date on bank products and services, providing information to customers and making recommendations to meet their financial needs.
Requirements:
  • Education: High School Diploma or equivalent.
  • Experience: Equivalent combination of education and experience may be considered.
Benefits:
  • 401(k) Plan: With 6% match.
  • Health/Dental/Vision Insurance: Comprehensive coverage for employees and their families.
  • Company-paid Life Insurance: Providing financial security for employees and their loved ones.
  • Tuition Reimbursement: Supporting employees' education and career development.
  • Fitness Reimbursement: Encouraging employees' physical and mental well-being.
  • Paid Time Off: Allowing employees to recharge and maintain a healthy work-life balance.
  • Volunteer Leave: Supporting employees' community involvement and volunteer work.
  • Paid Holidays: Celebrating employees' special occasions and holidays.