Customer Service Representative

3 weeks ago


Salina, Kansas, United States Kroger Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team at Dillons. As a key member of our grocery department, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Key Responsibilities

  • Provide outstanding customer service by answering questions, making recommendations, and ensuring a positive shopping experience.
  • Maintain a safe and clean environment by adhering to food safety regulations, checking product quality, and reporting any issues to the department manager.
  • Assist the department manager in reaching sales and profit goals by promoting trust and respect among associates, creating an environment that enables customers to feel welcome, and recommending grocery items to customers.
  • Stay current with present, future, seasonal, and special ads to provide customers with the best shopping experience.
  • Display a positive attitude, adhere to all safety procedures, and identify any unsafe conditions or issues.

Requirements

  • Ability to handle stressful situations and provide effective communication skills.
  • Knowledge of basic math and ability to perform essential job functions with or without reasonable accommodation.
  • Desired qualifications include any retail experience and second language skills.

About Us

Dillons, a part of the Kroger family of companies, is a leading grocery retailer in Kansas. We take pride in bringing diverse teams together with a passion for food and people to create amazing experiences for our customers, communities, and each other.



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