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Business Support Specialist

2 months ago

Wake Forest, North Carolina, United States Premier Dentistry of Wake Forest Full time

Job Summary:

Premier Dentistry of Wake Forest is seeking a highly skilled and organized Business Support Specialist to join our team.

About the Role:

  • Provide exceptional patient care and create a positive first impression by greeting and welcoming patients as they enter the office.
  • Manage front office duties, including scheduling appointments, processing patient records, and communicating with patients and insurance companies.
  • Utilize Dentrix software to schedule appointments and manage patient records.
  • Partner with our providers and team to implement systems that optimize office potential.
  • Review treatment plan fees and payment options with patients.

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, and paid time off.
  • Opportunity to develop your skills and advance your career in a stable and secure company.
  • Access to on-demand Daily Pay.

Requirements:

  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive patient information.

Preferred Qualifications:

  • 1+ years of experience in a dental or medical setting.
  • 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or other dental software experience.

Physical Requirements:

  • Ability to perform essential duties with or without reasonable accommodation.
  • Prolonged periods of sitting and working on a computer.
  • Ability to lift up to 15 pounds at times.