Patient Services Coordinator

23 hours ago


Great Bend, Kansas, United States The University of Kansas Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at The University of Kansas Health System. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Register patients and collect demographic information, insurance verification, and other necessary documentation.
  • Process referrals, orders, and appointment requests in a timely and accurate manner.
  • Collect copays and self-pay balances, and process point-of-service paperwork.
  • Provide activation and support for the MyChart EMR System.
  • Explain facility policies and ensure patient understanding and consent.
  • Comply with Medicare/Medicaid and other insurance rules and regulations.
  • Responsible for direct rooming protocol of patients in the clinics.
  • Schedule activities, including patient appointments, Telehealth visits, surgeries, procedures, and ancillary services.
  • Float to centralized scheduling environment or other practices as needed.
  • Follow Personal Protective Equipment (PPE) guidelines.
Requirements
  • High School Graduate
  • Clerical, registration, and/or customer service experience within a healthcare setting.
  • Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
Preferred Qualifications
  • Coding Information (clinical information that is in (alpha) numeric format) such as ICD-9 Codes, Rev Codes, CPT Codes.
  • Initial and Ongoing training in dealing with infection control.
Work Environment

This is a full-time position with a competitive salary and benefits package. We offer a dynamic and supportive work environment with opportunities for growth and development.

We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.



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