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Sales Associate

2 months ago

Macomb, Illinois, United States Kirkland's Home Full time

About the Role

Kirkland's Home is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional shopping experiences to every customer, utilizing our customer service model while assisting with all aspects of operations and merchandising.

Key Responsibilities

  • Support and value Customer Service in both in-store and online shopping experiences
  • Actively engage with all customers, modeling exceptional selling behaviors
  • Proactively engage with customers, read cues, and respond appropriately
  • Educate each customer on loyalty programs, current promotions, and merchandise assortment to support building the basket
  • Support the company's branding at all times by treating all customers and co-workers in a respectful and professional manner
  • Assist in maintaining an efficient and organized sales floor and stockroom
  • Champion and demonstrate a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit

Requirements

  • Energetic, people-oriented, and results-driven individual with a competitive drive to succeed
  • Ability to effectively communicate both written and verbally
  • Ability to work weekends, holidays, and evenings
  • Ability to read and interpret company directives, handbook, and manuals
  • Ability to work a flexible schedule to meet the business needs of the store
  • Ability to work independently as well as part of a team

What We Offer

Kirkland's Home offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.