Billing Operations Manager

2 weeks ago


Ocoee, Florida, United States iCoreConnect Full time
Billing Manager Job Description

We are seeking a highly skilled Billing Manager to oversee the billing operations of our fast-growing SaaS company. As a key member of our team, you will be responsible for managing the billing team, ensuring accurate and timely invoicing, and maintaining financial records.

Key Responsibilities:
  • Oversee Billing Operations: Manage the end-to-end billing process, including invoice preparation, distribution, and follow-up.
  • Ensure Accuracy and Timeliness: Ensure accuracy and timeliness in all billing activities, including monitoring and managing the billing team to meet departmental goals and objectives.
  • Team Management: Recruit, train, and supervise billing staff, conduct performance evaluations, and provide ongoing training and support.
Financial Record Maintenance:
  • Maintain Accurate Records: Maintain accurate records of billing, collections, and payments, ensuring compliance with financial policies and regulations.
  • Prepare Financial Reports: Prepare and present financial reports to senior management, highlighting key trends and areas for improvement.
Customer Interaction:
  • Address Customer Inquiries: Address customer inquiries and disputes regarding invoices, resolving issues promptly and professionally.
  • Build Strong Relationships: Build and maintain strong relationships with clients and internal stakeholders, ensuring excellent customer service.
Process Improvement:
  • Identify Opportunities: Identify opportunities for process improvements and implement best practices, utilizing software and tools to automate and streamline billing processes.
  • Develop Billing Policies: Develop and implement billing policies and procedures, ensuring compliance with industry regulations.
Qualifications:
  • Experience: Several years of experience in billing, finance, or accounting, with a proven track record of managing a team.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal abilities, proficiency in billing software and Microsoft Office, particularly Excel.
Compensation:
  • Salary Range: $60,000 - $80,000
  • Additional Benefits: Health, 401K, and Stock Options

About iCoreConnect:

iCoreConnect creates responsive software for high compliance industries. We take a unique approach, designing and continually innovating our software based on actual conversations with the people we serve. Our team empowers clients to achieve efficiency, security, and compliance, with the support they deserve. We prioritize professional development and provide opportunities for our team members to grow their skills and talents.



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