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Hospitality Sales Executive
2 months ago
Sales Manager - Houston Hospitality
Position Summary
The Sales Manager plays a crucial role in driving revenue by overseeing the solicitation, planning, and execution of group and event dining experiences. This position is primarily based at LEVEL 8, representing Houston Hospitality.
Key Responsibilities
- Foster relationships with corporate clients and individuals to optimize booking opportunities.
- Draft and manage all special event contracts, ensuring timely deposits and full payments are secured.
- Participate in BEO meetings to discuss event specifics and guest expectations.
- Engage in monthly networking events to expand professional connections.
- Maintain strong rapport with concierges, previous corporate clients, and local organizations.
- Develop and sustain positive business relationships to enhance customer loyalty.
- Address guest complaints with prompt and appropriate responses.
- Conduct follow-ups with clients post-event to gather feedback and document insights for future events.
- Welcome clients and introduce them to the Special Event Manager on duty.
- Keep shared calendars updated with both tentative and confirmed business.
- Set and pursue sales targets, striving to exceed established goals.
- Exhibit a positive and professional demeanor at all times.
- Adhere to organizational policies and procedures as outlined in the company handbook.
- Possess a basic understanding of food and beverage offerings available at the venue.
- Ensure the safety and well-being of all guests and colleagues by following Company Safety Standards and complying with health regulations.
Ideal Candidate Profile
- Exemplary guest service and leadership capabilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Highly organized, self-driven, and detail-oriented.
- Strong oral and written communication skills, along with effective interpersonal and conflict-resolution abilities.
- Excellent organizational, problem-solving, and time management skills.
- Team-oriented, providing support to colleagues throughout daily operations.
- Comprehensive understanding of assigned job responsibilities.
Required Skills and Qualifications
- 3-4 years of sales experience is essential.
- Prior experience in a sales management role is highly preferred.
- A bachelor's degree is strongly recommended.
Physical Requirements and Work Environment
- Ability to stand, walk, lift, and bend for extended periods.
- Must be capable of lifting up to 50 lbs.
- Role may involve repetitive motion tasks.
- Exposure to hot kitchen elements or cleaning agents may occur.
- Must maintain focus in a dynamic and fast-paced setting.
- Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
This description is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the position. The Company reserves the right to modify this job description and assign additional duties as necessary.