Clinical Operations Manager
1 week ago
About Serenity Healthcare, LLC
We are a leader in the field of healthcare technology, using advanced medical devices to give our patients long-term success even when other treatments have failed.
Job Summary
We are seeking an Assistant Clinical Manager (Patient Care Manager) to own the metrics that allow patients to heal with TMS treatment and take back their life.
Responsibilities
- Understand and connect patients with Serenity's treatment options
- Provide support for 1 to 3 providers
- Train and educate new provider assistants
- Daily coordination with Practice Manager to ensure that clinic runs smoothly
Qualifications
- High School Diploma/ GED
- Strong customer service mindset
- Past experience in a customer facing, metric driven environment
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Benefits
- Accelerated healthcare career growth – rapid advancement opportunities
- 90% of insurance premiums covered by Serenity (Medical, Dental, Vision)
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
About the Role
This position is contingent on successfully completing a criminal background check upon hire. In accordance with Colorado's EqualPay for Equal Work Act this position has a salary of 60,000 annually.
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