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Customer Service Representative

2 months ago

Southlake, Texas, United States Applebee's Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our Front of House team at Applebee's. As a Cashier / Front of House, you will play a vital role in providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities:

  • Assist guests in selecting menu items and provide recommendations to enhance their dining experience.
  • Work in partnership with the kitchen team to ensure seamless service and timely food delivery.
  • Maintain a clean and organized workspace, adhering to Applebee's high standards of quality and cleanliness.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong knowledge of menu items and beverage options.
  • Ability to work as part of a team and contribute to a positive and supportive work environment.