Sales and Operations Director

6 days ago

Grayslake, Illinois, United States City Auto Group Full time

About Us

At City Auto Group, we're committed to excellence in everything we do. As one of the fastest-growing privately-owned auto groups in the Midwest, we take pride in the growth and development of our employees.

Salary and Benefits

The successful candidate can expect a highly competitive salary, with an estimated $180,000+ income potential, plus excellent benefits package including a 401(k) plan with employer match, medical, dental and vision insurance, life insurance, paid time off, and monthly employee recognition.

Job Description

  • Responsible for the success and profitability of vehicle sales, sales team management, and more.
  • Hires, trains, supervises, and monitors the performance of the new and used vehicle department managers.
  • Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new and used-sales departments.
  • Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
  • Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
  • Works with the dealer and general manager to determine appropriate days' supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
  • Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
  • Establishes procedures for quick disposal of over-aged vehicles.
  • Issues all demonstrators and ensures appropriate dealership records are maintained.
  • Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
  • Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
  • Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).
  • Addresses customer complaints to ensure a high level of customer satisfaction.
  • Creates systems that ensure ongoing sales training, including weekly sales meetings.
  • Audits all appraisals of trade-in vehicles. Attends auctions.
  • Other tasks may be assigned.

Requirements and Qualifications

  • Auto General Sales Manager/GSM experience is required.
  • Strong leadership, sales management, negotiation, and closing skills.
  • Team builder.
  • Excellent communication, presentation, and social media skills.
  • Strong work ethic and self-motivated to succeed.
  • Proficient in computing and quoting sales price.
  • Understands dealership operations including all aspects of sales and finance.
  • Professional appearance.
  • Dedicated to providing exceptional customer service - before, during and after a sale.
  • Valid driver's license and insurance.

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