Infrastructure Systems Specialist

4 weeks ago

New Bedford, Massachusetts, United States Markel Full time

Key Responsibilities:

The Infrastructure Engineer will play a critical role in supporting the organization's IT infrastructure, ensuring the smooth operation of our systems and services. This includes monitoring, controlling, and supporting service operations to achieve service levels.

Key Functions:

  • Assist in and be an essential backup for monitoring and administering a multi-server LINUX/Informix Dynamic Server database environment.
  • Take a lead role in and provide guidance for team members in managing, provisioning, and troubleshooting Azure AD and MFA with third-party and M365 applications.
  • Assist in administering a heavily virtualized multi-server Windows and LINUX network, including Cisco VPN connectivity, Internet/Web connectivity, Exchange email, back-ups, security, and user administration.
  • Monitor and regularly report status of network components and performance.
  • Assist in the analysis, diagnosis, and resolution of network expansion, configuration, and performance issues.
  • Assist in the planning, evaluation, configuration, and installation of servers and related equipment and software.

Requirements:

  • Good interpersonal and written/verbal communications skills
  • Strong attention to detail
  • Conscientious
  • Ability to take responsibility for action and outcomes
  • Ability to stay informed of current industry trends and learn new concepts
  • Good problem-solving skills
  • Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
  • Builds knowledge of the organization, processes, and customers
  • Solves a range of straightforward and complex problems
  • Analyzes possible solutions using standard procedures
  • Receives a moderate level of guidance and direction

Education/Experience:

  • Strong understanding of LINUX server configuration and tuning. SUSE and Ubuntu LINUX a plus.
  • Good understanding of IBM's Informix Dynamic Server configuration and tuning a strong plus.
  • Demonstrated experience managing, provisioning, and troubleshooting Azure AD and M365 applications.
  • Experience working in a heavily regulated and security-conscious environment.
  • Working knowledge and training in networking, computer hardware, Internet, Client/Server, and computer operating systems.
  • Cisco router, Cisco switch configuration, and management a plus.
  • Web application management and user access control.
  • At least 5 years of experience administering LINUX networks and servers.
  • Some Microsoft certifications preferred (Windows, MS Exchange, and SQL Server) Azure cloud certifications a strong plus.
  • Other certifications preferred.

What We Offer:

Markel offers a competitive benefit program that includes health, dental, and vision insurance options, as well as optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays, and floating holidays. Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Equal Opportunity Employer:

Markel is an equal opportunity employer and does not discriminate on the basis of any protected characteristic. We strive to support our employees in living their lives to the fullest at home and at work.

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