Program Team Lead

2 weeks ago

Uxbridge, Massachusetts, United States Kennedy-Donovan Center Full time
Job Description

We are seeking a highly skilled and experienced Individual Supports Team Lead to join our team at the Kennedy-Donovan Center. As a member of our management team, you will provide leadership, supervision, and daily management of all assigned tasks utilizing a team-based, multi-disciplinary approach.

About the Role:

  • Provide leadership and supervision to Individual Supports Case Managers to ensure program compliance and information sharing.
  • Maintain program compliance with all applicable state funding agencies and certification regulations and requirements as well as quality service standards.
  • Collaborate with the Individual Supports Program Director to monitor all personnel activities, including hiring, training, supervision, and evaluation of program employees.
  • Ensure regulatory compliance of all Individual Supports cases within the regulation timeline.
  • Manage on-going relationships with area directors of DDS and other funding sources to ensure positive interactions with KDC.

Responsibilities:

  • Supervise and support Individual Supports Case Managers to ensure high-quality services are provided to individuals and families.
  • Collaborate with the Individual Supports Program Director to develop and implement program policies and procedures.
  • Monitor and maintain accurate records and documentation, including Individual Support Plans, HCSIS documentation, and iCentrix (electronic healthcare record).
  • Provide direct skill training, case management, supportive counseling, and crisis management as directed and/or needed by the individual.

Requirements:

  • Minimum of five years of recent professional health-care experience working with elders or adults.
  • Excellent organizational, interpersonal, and communication skills.
  • Experience in providing home-based support required.
  • Commitment to community-based support to individuals with developmental disabilities.
  • Commitment to family-based services.
  • Able to meet the required competency level in Microsoft Office Software and an Electronic Healthcare record.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

KDC values a diverse workforce and is committed to a culture of equality and inclusivity that fosters dialog, innovation, compassion, respect, and collaboration. All qualified applicants will receive consideration for employment regardless of race, ethnicity, age, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability status, neurodiversity, or any other protected characteristic outlined by federal, state, or local laws.

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