Social Services Assistant

4 days ago


Baton Rouge, Louisiana, United States The Salvation Army Full time
Job Summary
As a Social Services Worker with The Salvation Army, you will provide vital support to individuals and families in need. Your role will involve interviewing clients to assess their needs and eligibility for assistance, preparing accurate records, and referring clients to community agencies. You will also maintain effective working relationships with community partners and ensure compliance with program policies and procedures.

Key Responsibilities:
• Conduct thorough interviews with clients to determine their needs and eligibility for assistance
• Prepare and maintain accurate and complete client records
• Refer clients to community agencies and maintain effective working relationships with partners
• Ensure compliance with program policies and procedures
• Provide assistance to clients in a calm, courteous, and tactful manner

Requirements:
• High school diploma or equivalent
• Two years' experience working in a social or public service environment
• Ability to read, write, and communicate in English
• Ability to perform mathematical calculations and type/keypunch information into a computer
• Ability to sort and file documents alphabetically and numerically
• Ability to operate general office equipment, including a telephone, typewriter, computer, and adding machine

Working Conditions:
The role requires the ability to meet attendance requirements, work in a normal office environment, and perform duties that are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. The role involves limited physical effort associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time.

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