Accounts Receivable Coordinator
1 week ago
The Biltmore Hotel seeks a detail-oriented Accounts Receivable Coordinator to join our team.
About the RoleThis is a critical position that requires strong organizational and analytical skills. The ideal candidate will be responsible for accurately reviewing, balancing, and posting direct billings, credit card charges, and payments. They will also ensure that accounts receivable are balanced daily and prepare daily invoices for city ledger accounts.
Responsibilities- Wholesale/3rd Party Billing and Corporate Billing: Manage wholesale and corporate billing, including email monthly statements on the 1st of each month, process monthly POS member charges on the 5th of each month, and process monthly financing accounts (repetitive) on the 8th of each month.
- Collections: Conduct collections on past due accounts, maintain aging reports, and respond to member inquiries in a timely and professional manner regarding FIT/Distressed accounts dealing with complaints, questions, or disputes with proper follow-up and resolution.
- Customer Service: Provide excellent customer service by assisting with guest folios, guest billing inquiries, and replying to general inquiries via phone calls.
- Administrative Tasks: Handle credit card disputes, maintain/file night audit packs, and assist with additional duties as assigned.
- Experience and Education: High school diploma or equivalent; associate or bachelor's degree in accounting or related field preferred. 1+ year(s) of experience in accounting, billing, collections, or customer service.
- Skills and Qualifications: Proficient in Microsoft Office and accounting software. Must be able to speak, read, write, and understand the English language, compute accurate mathematical calculations, provide legible communication and directions, perform job functions with attention to detail, speed, and accuracy, prioritize and organize, think clearly, remain calm under pressure, and follow directions thoroughly.
The successful candidate will receive a competitive salary of $45,000 - $60,000 per annum, depending on experience. Additionally, they will enjoy a range of benefits, including health insurance, retirement plan, and paid time off.
Working at the Biltmore HotelWe offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to delivering exceptional service to our guests, and we are looking for someone who shares this commitment.
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