Emergency Hotline Counselor

3 weeks ago


Sacramento, California, United States WellSpace Health Full time
About the Role

We are looking for a dedicated Emergency Hotline Counselor to join our team at WellSpace Health. As a member of our crisis center, you will have the opportunity to make a meaningful difference in the lives of individuals in crisis.

Salary Range: $75,900 - $98,670 per year, depending on experience.

Job Description: The Emergency Hotline Counselor will be responsible for responding to emergency hotline calls, providing crisis intervention, risk assessment, and linkage to appropriate resources for individuals in crisis.

Key Responsibilities:

  • Provide immediate assistance to individuals in crisis, including suicidal or homicidal ideation, through crisis hotline calls and online chats.
  • Assess and respond to crisis situations, developing effective interventions to ensure caller safety and well-being.
  • Maintain accurate records of all crisis calls, adhering to confidentiality standards and relevant laws and regulations.


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