Front Desk Associate

3 weeks ago


Bellaire, Texas, United States Retina & Vitreous of Texas Full time

At Retina & Vitreous of Texas, we're committed to delivering exceptional patient care. As a Front Desk Associate, you'll play a vital role in ensuring our patients receive the best possible experience.

Key Responsibilities:
  • Interview patients and/or their representatives to obtain demographic, financial, and insurance information
  • Process medical records requests and enter patient demographic and insurance information
  • Verify insurance and collect copays, co-insurance, and outstanding balances
  • Ensure all patient intake forms are signed and complete
  • Answer patient communication pathways, including phone calls and messaging
  • Schedule appointments and coordinate with surgical staff
Requirements:
  • High School Diploma or Equivalent Certificate
  • Minimum 2 years of experience in a medical office/healthcare setting
  • Strong computer knowledge and skills, with a minimum typing speed of 30 WPM
  • Excellent customer service and communication skills

We offer a competitive benefits package, including medical, dental, vision, 401k, and more. Join our team and be part of a dynamic and compassionate work environment.


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