Restaurant Operations Manager
1 week ago
Job Description:
Dunkin' - Cafua Management Company is seeking a highly motivated and experienced Restaurant Operations Manager to join our team in Salisbury, MA. As a Restaurant Operations Manager, you will be responsible for the overall operation of the restaurant, ensuring that all aspects meet Dunkin' standards.
Responsibilities:
- Leadership and Team Development: Recruit, hire, train, and develop high-performing team members; provide coaching and feedback to ensure excellent guest service and quality products.
- Operational Excellence: Plan, monitor, and appraise employee performance; maintain a safe, secure, and healthy work environment; ensure compliance with safety, food safety, and sanitation guidelines.
- Guest Focus: Develop and maintain relationships with guests; exceed guest expectations by delivering quality products and services.
- Problem Solving and Decision Making: Identify and resolve issues promptly; use information at hand to make informed decisions.
- Financial Management: Control costs to maximize profitability; understand and analyze key financial measurements to drive business growth.
Requirements:
- Education and Experience: High School diploma or equivalent; at least 2 years of management experience in the restaurant or retail industry.
- Skill and Qualifications: Proficient in English; ability to lift up to 50 lbs; standing for up to 6 hours at a time; authorized to work in the U.S.
Benefits:
- Competitive salary ($65,000-$75,000 per year)
- Health insurance
- 401k plan
- Two weeks of paid vacation
- Life and disability insurance
- Outings and recognition contests
- Employee discounts and discounted pet insurance
- Complimentary and discounted meals
- Monthly bonus plan
About Us:
Cafua Management Company is a family-owned and operated business with over 200 locations across six states. We pride ourselves on our People First culture and offer opportunities for growth and development within our organization.
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