Restaurant Operations Manager

1 week ago


Salisbury, Maryland, United States Dunkin' - Cafua Management Company Full time

Job Description:

Dunkin' - Cafua Management Company is seeking a highly motivated and experienced Restaurant Operations Manager to join our team in Salisbury, MA. As a Restaurant Operations Manager, you will be responsible for the overall operation of the restaurant, ensuring that all aspects meet Dunkin' standards.

Responsibilities:

  • Leadership and Team Development: Recruit, hire, train, and develop high-performing team members; provide coaching and feedback to ensure excellent guest service and quality products.
  • Operational Excellence: Plan, monitor, and appraise employee performance; maintain a safe, secure, and healthy work environment; ensure compliance with safety, food safety, and sanitation guidelines.
  • Guest Focus: Develop and maintain relationships with guests; exceed guest expectations by delivering quality products and services.
  • Problem Solving and Decision Making: Identify and resolve issues promptly; use information at hand to make informed decisions.
  • Financial Management: Control costs to maximize profitability; understand and analyze key financial measurements to drive business growth.

Requirements:

  • Education and Experience: High School diploma or equivalent; at least 2 years of management experience in the restaurant or retail industry.
  • Skill and Qualifications: Proficient in English; ability to lift up to 50 lbs; standing for up to 6 hours at a time; authorized to work in the U.S.

Benefits:

  • Competitive salary ($65,000-$75,000 per year)
  • Health insurance
  • 401k plan
  • Two weeks of paid vacation
  • Life and disability insurance
  • Outings and recognition contests
  • Employee discounts and discounted pet insurance
  • Complimentary and discounted meals
  • Monthly bonus plan

About Us:

Cafua Management Company is a family-owned and operated business with over 200 locations across six states. We pride ourselves on our People First culture and offer opportunities for growth and development within our organization.



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