Network/Help Desk Support Specialist

3 weeks ago


Fairfield, California, United States Disability Solutions Full time

We are FIS, a leading provider of technology solutions for the financial industry. We are seeking a skilled Network/Help Desk Technician to join our team in Fairfield, CA.

About the Job

This is a full-time position that requires 5 days of onsite support for our Banking client. As a Network/Help Desk Technician, you will be responsible for providing technical support and troubleshooting network issues, as well as maintaining the performance and security of our systems.

Responsibilities
  • Continuously monitors and controls status and performance of on-line network systems.
  • Supporting 800-900 users.
  • Works with technicians involved with proper maintenance and operation of telecommunications systems and equipment.
  • Identifies network problems, isolates root causes, and initiates corrective action.
Requirements
  • Proficient with MS Office (i.e. Word & Outlook).
  • Basic knowledge of computer networking and WAN (Cisco Routers, Frame Relay) and Local Area Network (LAN) environments.
  • Knowledge of various PC and host applications.

The estimated salary for this position is $24.92 - $40.63 per hour. We offer competitive benefits and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.



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