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Generator Repair Specialist
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At Cummins, we are seeking a highly skilled Field Service Power Generator Technician to join our team. As a key member of our field service team, you will be responsible for diagnosing and repairing complex generator systems at customer sites.
Key Responsibilities:- Establish and maintain strong relationships with customers to ensure prompt and efficient attention to their needs.
- Apply specialized tools and follow documented procedures to diagnose and complete complex repairs at customer sites.
- Perform preventative maintenance activities on power generation products in the field, adhering to documented schedules and standards.
- Escalate unresolved issues to product specialists or supervisors.
- Coach and develop technicians and/or apprentices, transferring knowledge and experience to others.
- Complete required documentation, such as service worksheets, timesheets, and warranty claims.
- Maintain service vehicles and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health, Safety, and Environmental policies, procedures, and legislation.
- Advanced Technician Level III: Significant relevant technician experience, qualified to perform work on most or all products in-scope for a technician at this location.
- Frequently engaged in complex diagnosis and repair, requiring minimal to no supervision.
- Ability to effectively train and guide less experienced technicians of varying skillsets.