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Senior Technology Executive

2 months ago

Springfield, Illinois, United States The Joint Commission Full time
Overview


The Chief Information Officer (CIO) serves as the principal technology and information leader, accountable for the strategic planning, development, and management of the IT framework and organization for The Joint Commission Enterprise.

This role encompasses various responsibilities including business leadership, driving business process transformation, envisioning technological advancements, managing enterprise risks, and collaborating closely with security operations leadership.

Specifically, this position is tasked with safeguarding, promoting, planning, executing, monitoring, and sustaining the information and technology assets of The Joint Commission Enterprise.

To achieve these objectives, the CIO will maintain effective communication with senior management, technical teams, end-user departments, and external vendors, contractors, and consultants.

These responsibilities must be executed in a manner that leverages the value of information technology to fulfill the business goals of The Joint Commission Enterprise, maximizing the return on technology investments.

Key Responsibilities

Vision:
Maintain a comprehensive understanding of The Joint Commission Enterprise's business and emerging technologies; articulate a vision of how technology can support the enterprise's business objectives; address and resolve departmental conflicts to create a unified technology vision aligned with the overarching business vision.

Strategic Planning:

Develop, oversee, and implement the strategic information technology plan for The Joint Commission Enterprise to ensure the technical infrastructure is in place to meet future objectives as outlined in corporate strategic and business plans.


Successful execution of this task will include:

Identifying opportunities for The Joint Commission Enterprise to enhance its position in the healthcare sector through the application of technology to its processes and the development of products and services. Evaluating the effectiveness and cost-benefits of current systems; assessing the systems' ability to meet the evolving needs of end-users efficiently and economically.
Analyzing the cost/benefit of building, purchasing, or outsourcing hardware and software applications.
Exploring opportunities for departments to leverage technology to enhance operations.
Staying informed about new and emerging technologies that could influence the enterprise's business operations or introduce new products or services.



Industry Leadership:
Represent The Joint Commission as necessary in national policy-level IT discussions (e.g., health information technology and healthcare reform).

Senior Leadership:
Actively participate in enterprise leadership meetings. Present the enterprise technology compendium and strategic roadmap. Collaborate with the CFO to develop long-term financial forecasts.

Functional Leadership:
Recruit technically proficient, service-oriented staff, ensuring a balanced mix of highly skilled, experienced, and entry-level professionals.

Foster an IT culture that emphasizes employee training, development, coaching, team building, and offers a competitive compensation program to retain and motivate talented professionals in the competitive software development landscape.

Ensure an integrated technical environment (software, hardware, communications infrastructure, and end-user tools) that facilitates rapid application delivery, easy information access, and the flexibility to adapt to changing business needs.

Manage a portfolio of projects to optimize value for the enterprise.
Ensure systems are developed following standard methodologies and sound software development principles.

Manage relationships with software vendors, hardware vendors, and other external IT contractors, actively participating in contract negotiations and compliance activities.

Oversee the technical infrastructure for internet access, ensuring appropriate security controls and capacity plans are established; develop a conceptual framework for determining the role of the internet in business communication, marketing, and employee productivity.

Ensure the IT Operating Model aligns with industry best practices and controls:
IT Service Management, IT Infrastructure Library, Capability Maturity Model Integration, etc.
Guarantee redundancy and availability of IT systems and platforms. Oversee policies and procedures for disaster recovery, incident response, and business continuity of technology systems.

Collaborate with the Chief Information Security Officer to define and implement physical and logical protections for all infrastructure and end-user devices within The Joint Commission's technology ecosystem.

Qualifications

Special Skills and Abilities Required:Experience in strategic and tactical planning for information technology.
Highly developed leadership skills necessary to be an effective change agent who can drive business, cultural, and technological transformations.

Ability to articulate a vision regarding the strategic value of information and technology within the context of The Joint Commission Enterprise's business.

Capability to realize value by effectively managing technology costs and ensuring business benefits; strong business acumen and a focus on bottom-line results.

Exceptional interpersonal and communication skills to gather information, convey ideas, provide consultation, and promote change.
Extensive knowledge and experience with distributed client-server systems development and support environments.
Experience in process reengineering.

Proven track record as a manager of a large information technology operation, including technical staffing, operations analysis, project management and implementation, budget development and monitoring, hardware and software conversion, and vendor management.

International IT experience is a plus.
Strong working knowledge of IT and general finance principles and stewardship.
Experience with Enterprise Risk Management processes and frameworks.

Knowledge, Practical Experience, and Licensure/Registration Required:The level of knowledge equivalent to that typically acquired through completion of a Master's degree in a relevant field.

The ideal candidate would possess a combination of a bachelor's and master's degree in business administration and computer science.

A background in healthcare would be advantageous. A minimum of ten years of experience in information technology management, encompassing architecture, systems development, and operations.

Ability to shape and prioritize innovative technology as an organizational imperative.

Ability to enable and facilitate business strategies through technological innovations that result in new and more customer-centric business models.

Ability to drive organizational change within and beyond IT functions.

This job description aims to outline the general nature and level of work performed by an employee assigned to this position.

The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with the position.

This job description does not state or imply that the statements above are the only duties and responsibilities assigned to the position.

Employees in this role may be required to perform additional job-related duties as requested by management. All requirements are subject to modification to reasonably accommodate individuals with disabilities.