Retail Sales Representative with Excellent Customer Service Skills

5 days ago


Jacksonville, Illinois, United States Optimal Wireless Full time
About Optimal Wireless

Optimal Wireless is a dynamic and fast-paced organization committed to providing excellent customer service and meeting sales quotas. As a leading Authorized Wireless Retailer in the United States, we are constantly growing and seeking talented individuals to join our team.

As a Sales Advocate, you will play a critical role in identifying client needs, presenting and answering questions about our products and services, and recommending solutions. You will work closely with customers to ensure they leave our store satisfied, contributing to the store's profitability.

Sales and Customer Service Responsibilities
  • Sell wireless phones, service plans, and accessories: In a fast-paced environment, you will strive to retain and gain customers by delivering outstanding sales performance.
  • Deliver exceptional customer service: Provide positive and energetic interactions with customers, addressing their concerns promptly and professionally.
  • Meet sales quotas: Work collaboratively with colleagues to achieve sales goals and contribute to the store's success.
Requirements and Qualifications

To excel as a Sales Advocate at Optimal Wireless, you should possess the following skills and qualifications:

  • Retail experience: Minimum one year of retail experience in sales or customer service.
  • Cash handling: Proven ability to handle cash transactions efficiently and accurately.
  • Technical skills: Proficient use of PC software, preferably Microsoft Office.
  • Physical demands: Ability to lift 25lbs and work in a dynamic environment.
  • Bilingual: Bilingual skills are highly desirable but not required.
Benefits and Work Environment

We offer a range of benefits and a supportive work environment that includes:

  • Competitive salary: Starting at $15.50 per hour, with opportunities for growth and advancement.
  • Flexible schedule: Standard 20/40-hour work week with shifts varying from day to evening.
  • Team-oriented culture: Collaborative and dynamic team environment with opportunities for professional development.

Job Types: Full-time, Part-time



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