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Barista/Smoothie Production Specialist
1 month ago
We are seeking a highly motivated and customer-focused Barista/Smoothie Production to join our team at Kreation Juicery Inc. As a key member of our team, you will be responsible for delivering exceptional customer experiences, preparing and serving a variety of specialty coffees, teas, smoothies, and other beverages according to our recipes and standards.
Key Responsibilities:
- Warmly greet guests upon eye contact, providing energetic and prompt service
- Prepare and serve a variety of specialty coffees, teas, smoothies, and other beverages according to Kreation's recipes and standards.
- Maintain a deep understanding of Kreation's menu items, including ingredients, health benefits, and customization options. Share this knowledge with guests to enhance their experience.
- Ensure the beverage station and surrounding areas are clean, organized, and fully stocked at all times. Follow Health Department guidelines to maintain a sanitary work environment.
- Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience.
- Adhere to best practices for portioning, waste reduction, and quality control to ensure consistency and minimize waste.
- Possess extensive knowledge about Kreation offerings, including ingredients and benefits
- Work closely with other Kreation team members to ensure smooth operations, including assisting with other tasks as needed during busy periods.
- Accommodate guest requests for customized beverages, offering alternatives and substitutions to meet their needs.
- Maintain a safe, clean & sanitize work area that is appealing to our guests
Requirements:
- Previous 2 years customer service experience is preferred
- Excellent communication skills with a friendly and professional demeanor
- Passion, knowledge, interest in health, fitness and/or wellness.
- Ability to build customer relationships and deliver exceptional service.
- Ability to quickly learn new procedures, processes, and product knowledge.
- Strong verbal & written communication skills with proficiency in English.
- Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
- Comfortable with exposure to steam, varying temperatures, and humidity
- High energy, excellent communication, team-oriented, and diligent work ethic
- Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
- Hours vary Monday – Sunday, days, evenings, and weekends. Must have flexible availability including holidays
Kreation offers numerous opportunities for career development and growth as we continue expanding across Southern California, with twenty-three current stores in the Greater Los Angeles Area.
Kreation is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, disability or any protected characteristics.
